Privacy Policy

Last Updated: April 11, 2025

Rubicon Capital Groups LLC ("we," "our," or "us") operates the website www.rubiconcapitalgroup.net. We are committed to protecting your privacy and ensuring compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and the California Online Privacy Protection Act (CalOPPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information We Collect

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, mailing address
• Property-Related Information: Property address, property condition, ownership details, property records
• Business Information: Company name, business address, employer identification number (if applicable)
• Financial Information: Bank routing numbers, account information (only when necessary for transactions)
• Uploaded Documents: Any documents you voluntarily submit through our forms (e.g., property deeds, identification documents)
• Internet/Electronic Activity: IP address, browser type, device information, browsing history on our website

1.2 How We Collect Information

We collect information through:

• Contact forms and inquiry submissions on our website
• Property submission forms
• Phone calls and text message communications
• Email correspondence
• CRM systems and customer management platforms
• Third-party integrations (e.g., Twilio for SMS, SendGrid for email, Google Forms, Stripe for payments)
• Automated data enrichment tools and services
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Lead Generation and Qualification: To respond to inquiries and evaluate potential business relationships
• Service Delivery: To provide real estate acquisition and related services
• Client Communication: To contact you regarding your inquiries, transactions, and service updates
• Marketing and Retargeting: To send promotional materials, newsletters, and targeted advertising (with your consent where required)
• CRM Management and Analytics: To maintain records, analyze customer behavior, and improve our services
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Fraud Prevention: To detect and prevent fraudulent activity

3. How We Share Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

• CRM and customer management providers
• Email marketing platforms (e.g., SendGrid)
• SMS/text messaging services (e.g., Twilio)
• Payment processors (e.g., Stripe)
• Website analytics providers
• Customer support platforms
• Legal and professional advisors

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Disclaimer Regarding Third-Party Services

We are not responsible for the privacy practices, data collection, or security measures of any third-party services, websites, or applications that are linked to or integrated with our services. We encourage you to review the privacy policies of any third-party providers before providing personal information.

4. SMS/Text Messaging Disclosure

By providing your phone number and opting into SMS communications, you consent to receive text messages from Rubicon Capital Groups LLC regarding our services, property inquiries, and promotional offers.

4.1 Consent and Opt-In

SMS consent is collected separately and is not a condition of purchasing any goods or services. Message and data rates may apply.

4.2 A2P 10DLC Compliance

Our SMS messaging complies with A2P (Application-to-Person) 10DLC regulations. Standard messaging rates apply. We utilize reputable SMS service providers who maintain compliance with telecommunications regulations.

4.3 Message Frequency

Message frequency varies based on your interactions with our services. You may receive occasional promotional and transactional messages.

4.4 Opt-Out

To opt out of SMS communications, reply STOP to any message or contact us at [email protected]. After opting out, you may receive one final confirmation message.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: To understand how visitors interact with our website
• Marketing Cookies: To deliver targeted advertising and retargeting campaigns
• Preference Cookies: To remember your settings and preferences

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect website functionality.

5.3 Third-Party Tracking

We may use third-party tracking technologies, including Google Analytics and pixel tracking from social media platforms. These services may collect information about your online activities over time and across different websites.

6. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Processing transactions and providing services
• Maintaining business records and compliance documentation
• Responding to inquiries and customer support requests
• Marketing communications (until you opt out)

Retention periods vary based on the type of information and applicable legal requirements. When information is no longer needed, we securely delete or anonymize it.

For California residents, we retain personal information for at least 24 months, or longer as required by law or business necessity.

7. Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure socket layer (SSL) technology for website communications
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection practices
• Vendor security assessments for third-party service providers

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

8. User Rights

8.1 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of personal information collected, used, disclosed, or sold about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of your personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights
• Right to Limited Use: Request limitation of use of sensitive personal information

8.2 General User Rights

Regardless of your location, you may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (where applicable)
• Withdraw consent for future data collection (where consent was the basis)
• Object to certain processing activities

8.3 How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: [email protected]
• Phone: (888) 317-8242
• Mail: Rubicon Capital Groups LLC, 1055 regent drive, Reno, NV 89502

We will respond to verifiable requests within 45 days. For requests from California residents, we will respond within 45 days (with a possible 45-day extension if necessary).

9. Opt-Out and Do Not Sell/Share

9.1 Marketing Communications

To opt out of marketing emails, click the "unsubscribe" link in any email or contact us directly. You may continue to receive transactional messages even after opting out.

9.2 Sale of Personal Information

We do not sell your personal information to third parties for monetary value. However, we may share certain information with advertising partners for targeted advertising purposes, which may be considered "sharing" under CCPA.

9.3 Opt-Out of Data Sharing

To opt out of the sharing of your personal information for targeted advertising, contact us at [email protected] with the subject line "Opt-Out of Data Sharing."

10. Children's Privacy (COPPA Compliance)

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• Notify you via email or prominent notice on our website (when appropriate)

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Consent Acknowledgment

By submitting information through our website, forms, or communications, you acknowledge that:

• You have read and understood this Privacy Policy
• You consent to the collection, use, and sharing of your information as described
• You are providing information voluntarily and with accurate knowledge
• You are of legal age to consent to data collection and processing in your jurisdiction
• You understand you may withdraw consent at any time by contacting us

This Privacy Policy is provided for informational purposes and does not constitute legal advice. Consult with a qualified attorney for legal guidance specific to your circumstances.